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White papers

Automated Release and Configuration Management

Robotic Process Automation can be leveraged to enable automated release and configuration management to accelerate the application release cycle within a large organization and streamline the process to perform upgrades and enhancements.

Automating Accounts Payable

Automation for accounts payable virtually eliminates the risk for errors and drastically decreases processing time due to the speed and accuracy of digital workers. This will free up the organization’s AP team to work on higher-value tasks.

RPA for Healthcare Providers: Automating Claim Denials Management

Claim denials, or the healthcare payer’s refusal to pay for the services provided to a patient, is a consistent issue for healthcare providers across the US.

Leveraging RPA in denials management process removes much of the strenuous and error-prone manual work faced by employees, streamlining the revenue recovery process and freeing up employee’s time for more value-add tasks.

RPA Governance Guide

Governance is a key component of any RPA initiative. With a structure in place to control it, RPA becomes more responsive, more agile, much less bureaucratic, and in turn enable the organization to reduce risks when scaling automation across the enterprise.

For organizations to avoid issues, risks, and failures it is important to deploy a centralized control and a robust governance framework.

Innovating Credit Unions with RPA

Credit union organizations need to remain competitive in today’s digital-first market, these organizations need to invest smartly in technological solutions that can continue to drive digital transformation at an enterprise-wide level, this is so credit union institutions can boost staff productivity, optimize their operations, and deliver a high-quality customer experience(CX).

Innovating Contact Centers with RPA

Contact centers and call centers leverage the human workforce to field incoming inquiries through phone, email, or web chats.

Robotic Process Automation (RPA) can be leveraged to speed up the interaction with the client, provide a more thorough response, decrease the amount of human labor required to field incoming inquiries, and increase customer satisfaction through the reduction in human error.

Innovating the Logistics and Transportation Industry with RPA

To battle the competitivity and low productivity challenges, L&T companies need to focus on automating manual business processes and adding real time information interfaces so that incompatible data formats and ever changing interface landscapes will not affect the operational cost and efficiency of operations.

UiPath and Scalability: A Paper on Best Practices

Written by Will Tyler, a long time UiPath practitioner and RPA solution architect. This white paper shares his knowledge and his best practices to scaling automations in UiPath.

Learn about the roadmap to success when scaling automations, what to avoid as a developer, and what to focus on to make work easier, faster, and smarter.

Innovating the Utilities industry with RPA

The utilities industry is evolving in this digital era, and organizations have turned to RPA to help them tackle challenges like an aging IT infrastructure, slow service turnaround time, and overall bad customer experiences.

Leveraging RPA to automate and enhance processes and services helps utilities companies deliver better quality services, improve the customer experience, and make data-driven decisions.

Innovating Banking and Finance with RPA

Banking and financial institutions have turned to RPA to help their organizations digitally transform at an enterprise-wide level.

Learn about the most common use cases for banking and finance, where does RPA marry with these industries, and how to get the most out of RPA for banking and financial organizations.

Innovating Higher Education with RPA

Higher Education Institutions (HEIs) are facing the need to digitally transform to face cost-cutting pressures and meet the increase in service expectations.

HEIs are leveraging RPA as a technological solution for cost savings, gains in efficiency, and to improve service delivery.

Innovating the Public Sector with RPA

The public sector is evolving, agencies and public organizations can use RPA to kick-start a digital revolution that can integrate legacy systems and can enhance the public servant's experience.

Leveraging RPA to automate and enhance processes and services helps public servants reduce the time they spend on mundane tasks and allows them to focus on providing better service to citizens.

Innovating the Healthcare Industry with RPA

The Healthcare industry is evolving, primary care workers often need to dedicate several hours a day to admin work such as data entry and manipulating multiple health IT systems, doing mundane, repetitive tasks and taking away valuable time from patient care.

Leveraging RPA to automate and enhance processes and services helps healthcare staff reduce the time they spend on mundane tasks and allows them to focus on patient care.

Enhancing Healthcare's COVID19 Recovery with RPA

As executives begin to plan for the recovery phase post-Covid19. Many are seeing the value of Robotic Process Automation (RPA) as a key driver for business continuity, speed up the adoption of new operational standards, augment healthcare worker capacity, predict trends based on real-time data, and generating a fast-financial recovery.

Innovating the Manufacturing Industry with RPA

In order to juggle labor and time-intensive business processes such as customer communication, procurement, inventory management, and payment processing while maintaining cost reduction and innovative business practices. Many manufacturing companies are turning to RPA to attain improved agility and more streamlined operations across the value chain. 

Governing your virtual workforce

In this white paper, we describe the current information security concerns around the deployment of a digital workforce, and how to build a safe environment and keeping it from going overboard with suggestions for installing a solid governance program to protect data in Dev, UAT, and Production environments, and monitor activities to ensure that RPA adoption is successful. 

How Banking, Insurance, and Healthcare Organizations are Leveraging RPA

RPA has been emerging in top industries in the last few years, with results that have substantially improved business performance and countered inefficiency across business functions. Due to the major cost reduction pressures in industries like banking and insurance, they are well suited to be early adopters in the RPA revolution. Download our white paper now to learn how RPA can make an impact in banking, insurance, and healthcare companies. 


RPA Process Heatmaps

In this eBook we showcase different RPA process heatmaps across different industries and business units. See which processes have the highest potential for automation in finance and accounting, Human Resources, Telecommunications, Healthcare, Government, and many more.


In this eBook you will find what is Hyperautomation, the holistic automation framework, a detailed description of the key components and benefits. An understanding of what is intelligent automation, an in-depth look at each and every step of the hyperautomation journey, and finally we'll describe how to unlock the full potential of hyperautomation.

The ABCs of RPA implementation

In this ebook, we describe the common challenges RPA adopters face during their implementation journey, and the main steps involved in preparing a robust plan to design and develop your RPA initiatives. 


RPA Team Structure & CoE

Behind every organization's successful RPA program, there is an A-team that supported each step of its journey.

Either you're building a Robotic Process Automation team in-house to complement your external RPA service partner or to cater independently to all RPA operations, its key to understand the roles and responsibilities of key resources in a winning RPA team.

RPA Process Selection

Selecting the right business processes to automate with RPA is a key step to a successful proof of concept or ramp up project.

Find in this infographic, the characteristics that your processes should have to be a good RPA candidate, as well as a step by step visual guide on the process selection journey.

Navigating the RPA Journey

Whether you’re just getting started with RPA or you’re ramping up your existing automations, understanding where you are will make it easier to reach where you want to be next, and achieve a full-scale RPA implementation.

Find in this infographic, the key phases to navigate through in a typical RPA implementation journey.

are you ready to transform your business?

Let our team of experts guide you on your journey