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rpa + ai = intelligent automation

At JOLT, we don’t just care about the short-term results, we care about perfecting the journey towards intelligent automation. We help you map out your RPA roadmap, design your processes, and implement your bots. We also work to create global identifiers and future stakes, to enable storage of quality business data that will prepare your organization for AI initiatives. So, once you’re trained, enabled, and ready to hit the ground running; we will guide every step to add on the cognitive components necessary to make your process automations intelligent.

doing

rpa
rda
intelligent
automation
ai
ml

thinking

Machine/Deep Learning

Data analysis and analytical
model building

 
Optical Character
Recognition (OCR)

Image recognition,
Intelligent capture

 
Natural Language
Processing (NLP)

Cognitive smart text
recognition Chatbots

 
 
Analytics

Big data, trending, forecasting
and insights

 
Voice Recognition

Speech to Text,
sentimental recognition

 
RPA/RDA

Robotics Process/Desktop
Automation, manipulating the
application IA backbone

360° intelligent automation services

Our Intelligent Automation experts will use their expertise to combine the benefits of robotic process automation with cognitive technologies to break down the limitations of rule-based automation and expand the capabilities of your current RPA implementation. When combined with our world-class, proven automation frameworks, you will be able to change the game, as your automations will include decision making, analytics, and problem-solving features, in order to automate non-routine tasks, and skyrocket the operational efficiency across your enterprise.

automation c-suite services

Our automation C-Suite service is designed for the executive mindset. Our experts will work with your leadership team to begin to draf your Intelligent Automation technology implementation strategy. This includes the institutionalization of RPA/IA across your business units and geographic locations in congruence with your automation roadmap. As any automation endeavor relies heavily on change management, we ensure that there is a solid communications and workforce impact strategy in place as we work towards transformation ramp up.

Activities
  • IA STRATEGY:
    • Intelligent Automation technology implementation and strategy
    • Institutionalization of RPA/IA across business units and geographies
    • Automation roadmap
  • ROI MANAGEMENT:
    • Service portfolio management
    • Asset/vendor management
    • ROI management
  • CHANGE MANAGEMENT:
    • Process management
    • Grassroots engagement/socialization
    • Workforce impact
    • Communications strategy
    • User adoption
  • TRANSFORMATION:
    • Intelligent Transformation Roadmap
    • Process transformation

center of excellence

We work with your team to establish the CoE model best suited for your intelligent automation needs. The creation of this model will focus on governance, enablement, technology integration as well as vendor and BOT management, with the goal of developing a CoE that accelerates bot development, while ensuring security, scale and roadblocks are adequality actioned.

Activities
  • GOVERNANCE:
    • Best Practices, Standards
    • Process Certifications
    • Legal and Compliance and Risk Control
  • ENABLEMENT
    • Training, Coaching, Mentoring
    • Federation, Communities of Practices
  • TECH INTEGRATION:
    • POCs, Upgrades, New Technologies
    • L4 Support, App Integration
  • BOT MANAGEMENT:
    • Password Management, Central Repositories
    • Catalog & Tracking, DevOps
    • Asset Management, BOT Store
  • VENDOR MANAGEMENT:
    • Asset Procurement, Legal review
    • Supplier Management
    • Products Roadmaps
  • QUALITY & INNOVATION:
    • Design Patterns, Transitions, Assessments
    • Audit compliance, Innovation & Research

ia delivery services

Rapid delivery of value in any mature Robotics program focuses equally on 3 main pillars: Operations, Delivery, and Quality. Our Pulse Framework uses RPA best practices, Agile Coaching, and High-bandwidth Communication events to drive the value by eliminating barriers and breaking down dependencies. Onboarding a virtual worker can be explained by four connected phases: Discover, Design, Development & Deployment

Activities
  • DISCOVERY:
    • High-bandwidth Communication
    • Discovery Workshops
    • Outcome list
    • Dashboard wire frame
  • DESIGN:
    • Process re-engineering (Lean/Six Sigma)
    • Architecture refinement (log)
    • PDD refinement
    • UAT plan
    • Outcome based Test cases
  • DEVELOPMENT:
    • Continuous delivery
    • Daily code reviews
    • Scalability framework
    • Demos
  • DEPLOYMENT:
    • Deployment Strategy
    • Audit plan
    • Release threshold
    • Process monitoring

support services

After your intelligent automations are live, we validate all ROI assumptions and track all future operational outcomes the bots deliver. To ensure your digital workforce maintains a smooth in-production environment, we implement our Bot Lifecycle Management model. While a bot falls under the BLM model, we monitor the following components: BOT health management, ongoing process & technology change management, production support and incident management.

Activities
  • INCIDENT MANAGEMENT:
    • Minor, Major incidents, L1/L2 Support
    • IT Coordination, Known behaviors
  • PROD SUPPORT:
    • Control, Monitoring, Metrics
    • Environment Administration
    • Warranty, BAU
  • DEVOPS:
    • Asset Management, Release Management
    • Deployments, Release Calendars
    • Source Control
  • CHANGE MANAGEMENT:
    • Operational Impact, Process Change management
    • Business Communications
    • BOT Introduction
  • BOT HEALTH MANAGEMENT:
    • BOT maintenance, health checks
    • Performance management
    • System updates
  • PRODUCT AVAILABILITY:
    • Product reliability, program stability
    • High Availability, Always-On
    • Disaster Recovery

automation
c-suite services

coe
services

ia delivery
services

support
services

download our
ia resources

Access dozens of educational materials around digital transformation, intelligent automation, end-user adoption, testing automation and more in our Knowledge Hub.

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