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Keeping your Bots running with Autonomic Monitoring - Hero4 - min

HOW A ROBOTIC OPERATIONS CENTER WILL ROCK YOUR RPA PROGRAM

📅 May 25th, 2021 | 🕓 11 AM PST / 2 PM EST

💻 Format: Live webinar

What happens after your newly developed RPA robots go into production? Just like your human workforce, your robots' work needs to be monitored and managed continually to mitigate exceptions, prevent risks of downtime, and capture opportunities for bot optimization

Robotic Operations Centers (ROC) are built to guarantee your RPA program's long-term success by securing high availability, mitigating risks, resolving incidents, and monitoring your robots' performance 24/7 with maintenance and support on stand-by for all automations in production.

ROCs are typically a separate group from the Center of Excellence (CoE), which primarily focuses on overall automation governance and best practices, whereas the ROC focuses on the day-to-day management of production RPA.

In this webinar, you’ll learn about the components of the RPA ROC, what autonomic monitoring is, how ITIL works with RPA, and how to ensure your RPA library stays optimized and operational. 

(You'll receive a copy of the recording following the live event)

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Presenters

John Lockwood
Federal Advisor and Director of Intelligent Automation, KPMG

With over 30 years of service in the US Navy and over 10 years of experience working in the Federal IT space, John has spent his career striving for digital innovation and applying best practices in the Defense Logistics Agency and now in KPMG.

Mike Booker
Director of Service Delivery, JOLT
With a robust background in IT service management, Mike has spent his entire career leading the service desk and technology maintenance programs across a variety of industries, making use of automation to modernize and transform the traditional managed services methodologies.
Brett Fraser
Chief Operations Officer, JOLT
With over 20 years of experience working with RPA, cognitive and AI technologies. Brett brings a wealth of knowledge on automation best practices, lessons learned, and use cases across the public and private sectors.

In this webinar...

Discover the importance of relying on a Robotic Operations Center to determine if your robots are delivering their expected value while continuously identifying roadblocks and remediation actions, empowering and supporting not only your DevOps and IT team but also your citizen developer initiatives across business units.

We'll take a deep dive into the role of the Robotic Operations Center within your RPA program, present some of the best practices to consider when building a scalable ROC, such as coding standards and code quality, and introduce the concept of autonomic monitoring to deliver world-class maintenance to your robots in production. 

Webinar Agenda
  • Robotic Operations Center 101
  • Autonomic Monitoring for RPA
  • Best practices to keep the lights on for your robots
  • Real-life case studies
  • Live Q&A

Check out this bonus parody video we made:

 
This is an educational event brought to you by

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